“Create an Experience” sessions will be held in June to impart to participants the importance of effective communication, understanding the difference between ordinary and outstanding customer service, and how to respond proactively and positively to customer needs. Cultural and generational ‘gaps’ are also explained to increase understanding and expectations and upon completing the workshop, participants will comprehend their roles as ambassadors for tourism in their community.
This workshop takes place in Red Deer and is intended for those in a Supervisory Role. The Cost to attend is $25 pp
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Sylvan Lake, Alberta
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